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fuegocriollogrillsus

Compact Grill

Regular price $1,250.00 USD
Regular price $1,250.00 USD Sale price $1,250.00 USD
Sale Sold out
Shipping calculated at checkout.
Grill to be used in open spaces, built entirely in stainless steel. The height of the grill and griddle can be adjusted using the wheel on the top. The griddle is removable and can be brought to the table for serving. The upper deck functions as a support surface and has a built-in wooden board. Removable brazier. It has robust wheels to facilitate its transfer. Foldable and easy to assemble.

Includes round grill with handle inserts, round griddle with handle inserts, wooden board, shovel, poker, brazier and four handles. Optional: Second stand alone brazier/fire pit for compact grill with round openwork grate with handle inserts.

Measures - Open
Height: 38.59 in (980 mm)
Length: 46.89 in (1191 mm)
Depth: 46.89 in (1191 mm)
Weight: 105.39 lb (47.8 kg)
Grilling Area: Diameter per round grill/griddle - 17.2 in (437 mm)

Measures - Closed
Height: 38.59 in (980 mm)
Length: 38.08 in (967 mm)
Depth: 39.77 in (1010 mm)
Weight: 105.39 lb (47.8 kg)

Shipping & Returns

Conditions

Contiguous US only - for Alaska, Hawaii, Puerto Rico, Canada and other international destinations please contact us for shipping cost quote (free shipping promotions do not apply for these destinations).

Grills in excess of 150 pounds are delivered by UPS Freight (LTL services) while all other orders are delivered by UPS Ground service. Grill models delivered by UPS Freight (LTL services) are delivered to residences at front door after appointment is made between client and UPS. These models are heavy and might need several people to assist or inside delivery can be arranged with UPS for a cost. Be aware that there may be storage fee or return fees if customer is unavailable and/or misses the appointment. Pickup is free of charge at our warehouse facility in Doral, Miami.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@fuegocriollogrillsus.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@fuegocriollogrillsus.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

In the unlikely event that an item you ordered arrives damaged or is defective, you may return the item (and any other items from that order if they are part of a set) for a replacement or a refund., as long as you report the issue within the following timeframes

- Damaged Items: Within 2 days of delivery. It's critical to report the issue within this time period so that a claim can be filed with the carrier.

- Defective Items Within 30 days of delivery

 We encourage you to inspect the packaging immediately upon receipt of the item before you accept the item from the carrier and before it leaves your premises. If the packaging or the item appears damaged when it arrives, you should take pictures of the damage, you may inform the carrier and refuse delivery. If there is visible damage, the items in the damaged container should be uncrated or unboxed before carrier leaves your premises and/or if shipment is accepted it should be noted in writing on the delivery receipt before signing it that the container suffered damages. In that case, please report the issue within the applicable timeframe listed above and you can choose to receive a replacement or a refund or keep the product. To report an issue with an item, please inform us at customerservice@fuegocriollogrillsus.com so we can solve this for you right away. You will be required to submit photographs of the damaged containers, packaging, products or defective product (the original packaging is required to facilitate a return unless it was damaged in transit and is unusable).

 

Exceptions / non-returnable items
Certain types of items cannot be returned, such as custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You will be responsible for the return shipping costs, except in instances where the item arrived damaged or defective.  Your refund will be made net of shipping costs, restocking costs and processing fees (wire transfer costs, etc.).

Cancellations 

You may cancel an order unless your purchase has already been shipped. If you would like to cancel an order, you should contact sales@fuegocriollogrillsus.com. Please note that we cannot guarantee that your order can be canceled, but we'll try our best to help. Credit Cards or Banking fees are not refundable.

Care Instructions

A soft cloth or microfiber dampened with warm water will often be enough for general cleaning. Or you might also use a mixture of warm water and mild dish detergent. Use a detergent with degreasing properties.
Wipe in the direction of the grain to avoid leaving streaks and wipe dry with a separate dishcloth to prevent any water spots.
You could use a commercial cleaner to remove stains on stainless steel if needed, but always read the directions and spot-test first.
You don’t want to use any harsh or abrasive chemicals; avoid using scouring powders, steel wool, bleach, and ammonia.